Digital Delivery & Shipping Policy

Last updated: 21 August 2026

NexGen Hiring provides digital Premium Membership services. We do not sell, deliver, or ship physical goods.

Digital Delivery of Premium Membership

After a successful payment and payment verification, Premium Membership access is activated immediately. Membership benefits are available through the member account and the premium features described on the selected plan.

Order Confirmation

After payment is successful, the customer will receive an order confirmation at the email address used during checkout. Access begins only after the payment status is confirmed.

No Physical Shipping

As NexGen Hiring provides digital services only, no courier, postal delivery, product shipment, tracking number, or physical delivery charge applies to any membership plan.

Access or Delivery Issues

If access is not activated after successful payment, please contact us through the Contact Us page with the registered email address, transaction reference number, and payment date. Our support team will review the issue and provide assistance.

Membership Period

The selected plan remains active for the period stated at checkout. Membership access does not renew automatically unless that is clearly stated before payment.

Cancellations and Refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy. Eligible refund requests must be submitted according to that policy.

Policy Updates

We may update this policy when our services or payment process change. The latest version will always be available on this page.