Work From Home – Customer Advisor Apprentice (HighLevel) | India | Salary Based on Profile

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HighLevel is hiring an Implementation Advisor Apprentice for a remote opportunity in India. The role offers exposure to software implementation, customer onboarding and product adoption in a SaaS environment.

Job Highlights

  • Company: HighLevel
  • Role: Implementation Advisor Apprentice
  • Location: India
  • Work Mode: Remote
  • Experience: Entry Level
  • Employment Type: Apprenticeship
  • Domain: Customer Success and Implementation
  • Salary: Based on Profile

Roles & Responsibilities

  • Assist customers during product implementation.
  • Support account configuration and onboarding.
  • Understand customer objectives and requirements.
  • Explain relevant platform features and workflows.
  • Track implementation activities and progress.
  • Coordinate with customer-success and technical teams.
  • Document customer interactions and implementation details.
  • Escalate technical issues through appropriate channels.
  • Help customers improve platform adoption.

Qualifications & Eligibility

  • Applicants should possess good English communication skills.
  • Interest in SaaS, customer success or implementation is important.
  • Basic technical and problem-solving ability is relevant.
  • Candidates should be comfortable supporting customers remotely.
  • Detailed education and availability requirements must be confirmed on the official page.

Required Skills

  • Customer onboarding
  • SaaS implementation
  • Communication
  • Problem-solving
  • Documentation
  • Customer service
  • Product learning
  • Coordination

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