Customer Success –Salesforce Technical (Salesforce) | Hyderabad/ Bengaluru | Salary Based on Profile

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Salesforce is hiring a technically experienced Customer Success Manager to help enterprise customers achieve value from Salesforce products.

Job Highlights

  • Company: Salesforce
  • Location: Hyderabad/Bengaluru
  • Employment Type: Full-Time
  • Department: Customer Success
  • Salary: Based on Profile

Roles & Responsibilities

  • Manage strategic customer relationships
  • Understand business and technical objectives
  • Develop customer-success plans
  • Coordinate technical guidance and resources
  • Identify adoption risks and opportunities
  • Support escalations and issue resolution
  • Track product usage and customer outcomes

Qualifications & Eligibility

  • Salesforce technical experience is mandatory
  • Relevant customer-success or consulting experience
  • Strong stakeholder-management skills
  • Understanding of enterprise cloud architecture
  • Excellent communication and presentation skills

Required Skills

  • Salesforce
  • Customer success
  • Technical consulting
  • Account management
  • Cloud architecture
  • Escalation management

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