Operations Analytics (Wipro) | Hyderabad |

Wipro is hiring for a Production Specialist L2 role in Hyderabad. The position is relevant for candidates with experience in technical operations, SQL, reporting, issue analysis and process support.

Job Highlights

• Company: Wipro
• Role: Production Specialist L2
• Location: Hyderabad, Telangana
• Job Type: Full-Time
• Function: Operations / Technical Support
• Relevant Area: SQL & Reporting
• Salary: Not disclosed

Roles & Responsibilities

The selected candidate will monitor production processes, investigate technical or operational issues and support the resolution of incidents within agreed service levels. The role may involve analysing data, identifying recurring issues, preparing reports, maintaining process documentation and communicating with internal support or technology teams.

Candidates may also support root-cause analysis and work on improvements to reduce repeated production issues.

Qualifications & Eligibility

• Bachelor’s degree or equivalent relevant qualification preferred.
• Relevant experience in operations, production support, technical support or reporting.
• Candidates should understand structured problem-solving and incident-management processes.
• Ability to work in a process-driven environment is important.

Required Skills

• SQL
• Advanced SQL concepts
• Data analysis
• Troubleshooting
• Incident analysis
• Reporting
• Microsoft Excel
• Root-cause analysis
• Communication skills

Preferred Skills

• Looker
• Dashboard development
• Business intelligence tools
• Production-support experience
• Reporting automation