Technical Support Specialist (TSMG) | Hyderabad | Salary Based on Profile

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TSMG is hiring a Technical Support Specialist to maintain operational systems, data infrastructure and backend workflows.

Job Highlights

  • Company: TSMG
  • Location: Hyderabad
  • Work Mode: On-Site
  • Employment Type: Full-Time Contract
  • Domain: Technical Operations
  • Salary: Based on Profile

Roles & Responsibilities

  • Perform first-level technical troubleshooting
  • Support operational systems and data pipelines
  • Diagnose API and backend-workflow issues
  • Write SQL queries for investigation
  • Assist with ETL and data problems
  • Escalate complex incidents to engineering
  • Provide weekend escalation coverage
  • Automate repetitive operational tasks

Qualifications & Eligibility

  • Relevant technical-support experience
  • Strong SQL knowledge
  • Experience with APIs and ETL processes
  • Understanding of backend workflows
  • Comfortable providing escalation coverage

Required Skills

  • SQL
  • APIs
  • ETL
  • Technical support
  • Automation
  • Incident triage

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