Work From Home – Business Analyst, Customer Platform (Drivetrain) | Remote | Salary Based on Profile

Drivetrain is recruiting a Business Analyst for its Customer Platform team. This remote role involves understanding business requirements, supporting product implementation and helping customers use Drivetrain’s financial-planning platform effectively.

Job Highlights

• Company: Drivetrain
• Role: Business Analyst – Customer Platform
• Location: India
• Work Mode: Remote
• Experience: As stated in the official listing
• Employment Type: Full-Time
• Domain: Business Analysis and Customer Platform
• Salary: Based on Profile

Roles & Responsibilities

• Gather and document customer requirements.
• Translate business needs into platform solutions.
• Support product configuration and implementation.
• Analyse workflows, data and operational issues.
• Coordinate with customers and internal teams.
• Track project tasks and implementation progress.
• Prepare process and requirement documentation.
• Assist with user testing and issue resolution.
• Recommend improvements to customer workflows.

Qualifications & Eligibility

• Relevant business-analysis experience is required.
• Strong analytical and communication skills are important.
• Candidates should be comfortable working with customers.
• SaaS, finance or product-implementation experience may be relevant.
• Review the official page for complete qualification requirements.

Required Skills

• Business analysis
• Requirements gathering
• Process documentation
• Data analysis
• Customer implementation
• Problem-solving
• Stakeholder management
• User acceptance testing