HighLevel is hiring an Implementation Advisor Apprentice for a remote opportunity in India. The role offers exposure to software implementation, customer onboarding and product adoption in a SaaS environment.
Job Highlights
- Company: HighLevel
- Role: Implementation Advisor Apprentice
- Location: India
- Work Mode: Remote
- Experience: Entry Level
- Employment Type: Apprenticeship
- Domain: Customer Success and Implementation
- Salary: Based on Profile
Roles & Responsibilities
- Assist customers during product implementation.
- Support account configuration and onboarding.
- Understand customer objectives and requirements.
- Explain relevant platform features and workflows.
- Track implementation activities and progress.
- Coordinate with customer-success and technical teams.
- Document customer interactions and implementation details.
- Escalate technical issues through appropriate channels.
- Help customers improve platform adoption.
Qualifications & Eligibility
- Applicants should possess good English communication skills.
- Interest in SaaS, customer success or implementation is important.
- Basic technical and problem-solving ability is relevant.
- Candidates should be comfortable supporting customers remotely.
- Detailed education and availability requirements must be confirmed on the official page.
Required Skills
- Customer onboarding
- SaaS implementation
- Communication
- Problem-solving
- Documentation
- Customer service
- Product learning
- Coordination
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