Customer Support Executive –( Google Process) | Hyderabad / Gurugram | ₹3.50 LPA for freshers

Hiring is open for Customer Support Executives for a Google Process in Hyderabad and Gurugram. This premium domestic voice-support opportunity is suitable for graduate freshers with excellent English and Hindi communication skills and immediate joining availability.

Job Highlights

• Company: Not Disclosed
• Process: Google Process
• Role: Customer Support Executive
• Process Type: Premium Domestic Process
• Support Type: Voice Customer Support
• Locations: Hyderabad / Gurugram
• Experience: Graduate Freshers
• Qualification: Graduate
• CTC: ₹3.50 LPA for Freshers
• Working Days: 5 Days
• Shift: Rotational Shifts
• Weekly Offs: Rotational
• Night Shift Allowance: ₹3,500
• Cab / Cab Allowance: Up to ₹7,500
• Joining: Immediate Joiners Preferred
• Relocation: Not Available
• Recruitment Contact: PeopleStaff

Roles & Responsibilities

• Handle customer interactions through the assigned voice-support process.
• Understand customer queries and provide appropriate assistance.
• Communicate professionally with customers in English and Hindi.
• Provide accurate information according to defined process requirements.
• Handle customer concerns with patience and professionalism.
• Apply strong customer-handling skills during voice interactions.
• Follow applicable customer-service and process guidelines.
• Maintain clear and professional verbal communication.
• Escalate customer concerns according to the applicable process when required.
• Work according to assigned rotational shift schedules.
• Maintain required customer-service and communication standards.
• Support the overall customer experience through effective query handling.

Qualifications & Eligibility

• Graduate freshers are eligible to apply.
• Graduation is required for this opening.
• Excellent English communication skills are required.
• Excellent Hindi communication skills are required.
• Strong customer-handling skills are expected.
• Candidates should be comfortable working in a voice-support process.
• Candidates must be comfortable with rotational shifts.
• Candidates should be comfortable with rotational weekly offs.
• Immediate joiners will be preferred.
• Candidates should be available for either the Hyderabad or Gurugram location.
• Relocation candidates are not eligible as per the provided requirement.

Required Skills

• Customer Support
• Voice Process
• Domestic Voice Process
• English Communication
• Hindi Communication
• Verbal Communication
• Customer Handling
• Active Listening
• Query Resolution
• Problem Solving
• Professional Communication
• Rotational Shift Flexibility

Compensation & Benefits

• Freshers CTC: ₹3.50 LPA
• Night Shift Allowance: ₹3,500
• Cab / Cab Allowance: Up to ₹7,500
• Working Days: 5 Days
• Shift: Rotational
• Weekly Offs: Rotational
• Joining Preference: Immediate Joiners