International Voice & Chat Support (Tech Mahindra) | Pune | ₹3–₹6 LPA

Tech Mahindra is hiring experienced candidates for its International Customer Support Process at Commerzone IT Park, Yerwada, Pune. Openings are available for Canadian Voice, UK Voice and UK Chat processes. Candidates with relevant international customer support experience and excellent English communication skills can apply.

Job Highlights

• Company: Tech Mahindra
• Role: Customer Support Associate
• Processes: Canadian Voice / UK Voice / UK Chat
• Location: Commerzone IT Park, Yerwada, Pune, Maharashtra
• Experience: Minimum 6 Months in International Voice Process
• Qualification: Undergraduates With Relevant Experience Can Apply
• Salary: ₹3–₹6 LPA
• Shift: Rotational Shifts
• Joining: Immediate Joiners Preferred
• Cab Facility: Both-Side Cab Service
• Incentives: Performance-Based Incentives
• Industry: BPO / International Customer Support

Available Openings

1. Canadian Voice Process

• Role: International Customer Support Associate
• Process: Canadian Voice Support
• Location: Pune

2. UK Voice Process

• Role: International Customer Support Associate
• Process: UK Voice Support
• Location: Pune

3. UK Chat Process

• Role: International Chat Support Associate
• Process: UK Chat Support
• Location: Pune

Roles & Responsibilities

• Provide customer support through the assigned international voice or chat process.
• Communicate professionally with international customers.
• Handle customer interactions using strong English communication skills.
• Assist customers with support-related queries through the assigned channel.
• Maintain a customer-focused approach during interactions.
• Work according to assigned rotational shifts and process requirements.

Qualifications & Eligibility

• Minimum 6 months of International Voice Process experience is specified in the job description.
• Excellent English communication skills are mandatory.
• Candidates with relevant international customer support experience can apply.
• Undergraduates with relevant experience are eligible.
• Candidates must be comfortable working rotational shifts.
• Immediate joiners are preferred.
• Applicants should be willing to work in Yerwada, Pune.

Required Skills

• International Customer Support
• International Voice Process
• Canadian Voice Process
• UK Voice Process
• UK Chat Process
• Customer Service
• BPO Customer Support
• English Communication
• Voice Support
• Chat Support
• Customer Handling
• Rotational Shift Flexibility

Compensation & Benefits

• Annual Salary: ₹3–₹6 LPA
• Cab Facility: Both-Side Transportation
• Incentives: Performance-Based Incentives