Quality Evaluator – Content Moderation | Gurugram | Up to ₹8 LPA

Hiring is open for Senior Quality Evaluators in Content Moderation at the Gurugram location. Graduates with 1–5 years of relevant experience in Quality Assurance, Quality Analysis, Operations or Content Moderation are invited to apply.

Job Highlights

• Role: Senior Quality Evaluator – Content Moderation
• Location: Gurugram (Gurgaon)
• Experience: 1–5 Years
• Qualification: Graduate
• Salary: Up to ₹8 LPA CTC
• Shift: 24×7 Rotational Shifts
• Working Days: 5 Days per Week
• Cab Facility: Two-Way Cab
• Notice Period: Immediate to 30 Days
• Domain: Content Moderation / Quality Assurance / Quality Analysis / Compliance

Roles & Responsibilities

• Conduct quality audits for content moderation processes and evaluate performance against established standards.
• Ensure adherence to client policies, community guidelines and compliance requirements.
• Identify quality gaps, analyze performance trends and prepare quality reports.
• Conduct calibration sessions to maintain consistency in quality evaluations.
• Perform fraud audits and compliance audits as required.
• Provide constructive feedback to improve process quality and operational performance.
• Collaborate with Operations and Training teams to address quality concerns.
• Present quality insights, audit findings and improvement plans to internal and client stakeholders.

Qualifications & Eligibility

• Graduation is mandatory.
• Candidates must have 1–5 years of relevant experience.
• Experience in Quality Assurance, Quality Analysis, Operations or Content Moderation is required.
• Strong analytical, communication and decision-making skills are essential.
• Candidates should have knowledge of content moderation policies and compliance guidelines.
• Proficiency in Google Sheets, Google Docs and Google Slides is required.
• Applicants must be comfortable working in 24×7 rotational shifts.
• Candidates should be available to work from Gurugram.
• Applicants must be able to join immediately or within 30 days.

Required Skills

• Quality Assurance (QA)
• Quality Analysis
• Content Moderation
• Quality Auditing
• Compliance Auditing
• Fraud Auditing
• Quality Calibration
• Performance Reporting
• Trend Analysis
• Content Moderation Policies
• Google Sheets
• Google Docs
• Google Slides
• Analytical and Decision-Making Skills
• Stakeholder Communication

Preferred Skills

• Prior experience in Quality Assurance roles.
• Exposure to similar content moderation workflows.
• Experience collaborating with Operations and Training teams.
• Familiarity with quality improvement and performance evaluation processes.

Compensation & Benefits

• Annual CTC: Up to ₹8 LPA
• Working Days: 5 Days per Week
• Shift: 24×7 Rotational
• Transport Facility: Two-Way Cab