Airbnb Customer Support ( International MNC ) | Gurugram | Up to ₹30,500 In-Hand + Incentives

Hiring is open for an Airbnb Customer Support process in Gurugram. Graduate freshers can apply, while undergraduates require at least 6 months of International BPO experience.

Job Highlights

• Process: Airbnb Customer Support
• Role: Customer Support
• Location: Gurugram
• Experience: Freshers / Experienced
• Qualification: Graduate / Undergraduate
• Salary – Freshers: ₹27,000 In-Hand
• Salary – Experienced: ₹30,500 In-Hand
• Performance Incentive: Up to ₹9,000 per Month
• Attendance Bonus: ₹2,500 per Month for First 3 Months
• Additional Incentives & Bonuses: Available
• Domain: Customer Support / BPO

Roles & Responsibilities

• Work within the assigned Airbnb Customer Support process.
• Handle customer-support requirements associated with the assigned process.
• Support customers as part of the customer-service function.
• Maintain professional communication while handling customer interactions.

Qualifications & Eligibility

• Graduate freshers are eligible to apply.
• Graduates with relevant experience can also apply.
• Undergraduates must have at least 6 months of International BPO experience.
• Undergraduate freshers are not listed as eligible in the provided hiring information.
• Candidates should be available to work from the Gurugram location.

Required Skills

• Customer Support
• Customer Service
• International BPO Experience for Undergraduates
• Customer Handling
• Communication Skills

Compensation & Benefits

• Freshers: ₹27,000 In-Hand
• Experienced Candidates: ₹30,500 In-Hand
• Performance Incentives: Up to ₹9,000 per Month
• Attendance Bonus: ₹2,500 per Month for the First 3 Months
• Additional Incentives & Bonuses: Available

Selection Process

• HR Round
• AMCAT Assessment
• Operations Round