Customer Support Associate – UnitedHealthcare Voice Process | Noida & Gurugram | ₹4.8 LPA

Hiring is open for Customer Support Associates for the UnitedHealthcare Voice Process in Noida and Gurugram. Graduates and undergraduates with at least 6 months of customer support experience and good communication skills are eligible to apply.

Job Highlights

• Role: Customer Support Associate
• Process: UnitedHealthcare – Voice Process
• Location: Noida / Gurugram
• Experience: Minimum 6 Months in Customer Support
• Qualification: Graduate / Undergraduate
• Salary: ₹4.8 LPA CTC
• Approx. In-Hand Salary: ₹34,000 per Month
• Cab Facility: One-Side Cab
• Shuttle / Cab Allowance: ₹2,000
• Domain: Healthcare / Customer Support / Voice Process

Roles & Responsibilities

• Handle customer interactions through the assigned UnitedHealthcare Voice Process.
• Respond to customer queries through voice-based communication.
• Understand customer concerns and provide appropriate assistance.
• Communicate clearly and professionally with customers.
• Apply previous customer support experience while handling customer interactions.
• Support customer-service activities associated with the healthcare process.

Qualifications & Eligibility

• Minimum 6 months of customer support experience is mandatory.
• Both graduates and undergraduates are eligible to apply.
• Candidates must possess good communication skills.
• Previous experience in customer support is required.
• Applicants should be comfortable handling customer interactions through a Voice Process.
• Candidates should be available to work from the Noida or Gurugram location.

Required Skills

• Customer Support
• Voice Process
• Customer Service
• Customer Query Handling
• Verbal Communication
• Customer Interaction Management
• Communication Skills

Compensation & Benefits

• Annual CTC: ₹4.8 LPA
• Approximate In-Hand Salary: ₹34,000 per Month
• Cab Facility: One-Side Cab
• Shuttle / Cab Allowance: ₹2,000