Hiring is open for an experienced Google Ads Blended Support process in Gurugram. Candidates must have at least 1 year of relevant International Customer Voice Support experience, C1-level communication skills, and be available to join immediately.
Job Highlights
- Process: Google Ads Blended Support
- Location: Gurugram
- Experience: 1+ Year in International Customer Voice Support
- Qualification: Graduate
- Salary: ₹6 LPA CTC
- Working Days: 5 Days
- Shift: Rotational Shifts
- Weekly Offs: Rotational
- Cab / Cab Allowance: Up to ₹7,500
- Night Shift Allowance: Up to ₹3,500
- Joining: Immediate Joiners Only
- Domain: International Customer Support / Blended Support
Roles & Responsibilities
- Handle customer-support requirements for the assigned Google Ads process.
- Support customers through the applicable blended support channels.
- Understand customer queries and provide appropriate assistance.
- Communicate clearly and professionally with international customers.
- Apply previous International Customer Voice Support experience while handling customer interactions.
- Work according to assigned rotational shifts and rotational week-offs.
Qualifications & Eligibility
- Candidates must be graduates.
- Degree or Provisional Certificate is mandatory.
- Minimum 1 year of relevant International Customer Voice Support experience is required.
- C1-level English communication skills are required.
- Candidates must be available to join immediately.
- Candidates should be comfortable with rotational shifts.
- Candidates should be comfortable with rotational week-offs.
- Candidates must not have any UAN overlap.
- Rehire candidates are not eligible.
- Candidates with Content Moderation experience are not eligible as per the provided hiring requirements.
Required Skills
- International Customer Support
- International Voice Support
- Blended Support
- Customer Handling
- C1-Level English Communication
- Verbal Communication
- Customer Query Handling
- Rotational Shift Flexibility
Compensation & Benefits
- CTC: ₹6 LPA
- Working Days: 5 Days
- Cab / Cab Allowance: Up to ₹7,500
- Night Shift Allowance: Up to ₹3,500
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