Hiring is open for a Google Customer Support process in Gurugram for experienced International Voice Support professionals. Candidates must have at least 1 year of relevant experience, be graduates with valid degree documentation, and be available to join immediately.
Job Highlights
- Process: Google Customer Support
- Role: Customer Support
- Location: Gurugram
- Experience: 1+ Year in International Voice Customer Support
- Qualification: Graduate
- Salary: Up to ₹6 LPA CTC
- Working Days: 5 Days
- Shift: Rotational Shifts
- Weekly Offs: Rotational
- Cab / Cab Allowance: Up to ₹7,500
- Night Shift Allowance: Up to ₹3,500
- Joining: Immediate Joiners Only
- Domain: International Customer Support / Voice Process
Roles & Responsibilities
- Handle customer-support requirements for the assigned Google process.
- Manage customer interactions through the assigned International Voice Support process.
- Understand customer queries and provide appropriate assistance.
- Communicate clearly and professionally with international customers.
- Apply previous International Voice Customer Support experience while handling customer interactions.
- Work according to assigned rotational shifts and rotational weekly offs.
Qualifications & Eligibility
- Minimum 1 year of International Voice Customer Support experience is mandatory.
- Candidates must be graduates.
- Degree or Provisional Certificate is mandatory.
- Strong English communication skills are required.
- Only immediate joiners are eligible.
- Candidates should already be available in the required hiring location, as relocation is not allowed.
- Candidates must not have any UAN overlap.
- Rehire candidates are not eligible.
- Candidates must be comfortable working rotational shifts and rotational weekly offs.
Required Skills
- International Voice Support
- International Customer Support
- Customer Service
- Customer Handling
- English Communication
- Verbal Communication
- Query Handling
- International BPO
- Rotational Shift Flexibility
Compensation & Benefits
- CTC: Up to ₹6 LPA
- Working Days: 5 Days
- Cab / Cab Allowance: Up to ₹7,500
- Night Shift Allowance: Up to ₹3,500
- Weekly Offs: Rotational
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