Process Associate – Human Resource (IBM) | Bengaluru | Salary Not Disclosed

IBM is hiring fresh graduates and candidates with up to one year of experience for its Human Resource Operations team in Bengaluru. The role involves managing employee data, processing basic HR transactions and addressing employee queries through HR systems.

Job Highlights

• Company: IBM
• Role: Process Associate – Human Resource Operations, EDM
• Location: Bengaluru, Karnataka
• Experience: 0–1 year
• Freshers: Eligible
• Qualification: Bachelor’s degree
• Preferred Education: Master’s degree or MBA-HR
• Shift: Night shifts
• Employment Type: Full-Time
• Salary: Not disclosed
• Department: Human Resource Operations

About the Role

The selected candidate will support employee-lifecycle and HR operations activities by maintaining employee information, completing data transactions and preparing employment-related documents.

The position also involves handling employee requests through ServiceNow, coordinating with internal HR teams and completing assigned requests within established timelines.

Roles and Responsibilities

• Support employee-lifecycle activities.
• Maintain and update employee information in HR systems.
• Process basic employee-data transactions.
• Prepare employment letters, verification letters and other HR correspondence.
• Address employee requests through ServiceNow under the guidance of senior team members.
• Maintain accurate and confidential employee records.
• Monitor assigned requests and complete them within defined timelines.
• Coordinate with HR and other internal teams to resolve employee-data queries.
• Maintain data quality and accuracy.
• Assist with HR documentation activities.
• Participate in process-improvement initiatives.

Eligibility and Qualifications

Candidates should have:

• A bachelor’s degree in any discipline.
• BBA, B.Com, BA, B.Sc, MBA-HR or an equivalent qualification.
• Zero to one year of professional experience.
• Basic understanding of HR processes or operations.
• Willingness to work night shifts.

Fresh graduates are eligible to apply. Previous HR internship experience will be considered an advantage but is not mandatory.

Required Skills

• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word and Outlook.
• Analytical and problem-solving ability.
• Ability to handle multiple assignments.
• Ability to meet deadlines.
• Positive attitude and willingness to learn.
• Ability to work effectively as part of a team.
• Willingness to learn Workday, ServiceNow and other HR systems.

Background Verification

Selected candidates must undergo IBM’s background-verification process. According to the vacancy description, the verification process may take up to six weeks to complete.

Candidates should ensure that their educational, employment and identity details are accurate and supported by verifiable documents.