Wowfare is hiring experienced Travel Sales Consultants for a permanent Work From Home opportunity supporting its US flight-sales process. Candidates must have at least one year of experience in OTA-based US flight sales and their own computer system.
Job Highlights
- Application Domain: Om Prime
- Position: Travel Sales Consultant
- Process: US Flight Sales
- Work Mode: Work From Home
- Employment Type: Full-Time, Permanent
- Experience: 1+ year
- Qualification: 12th Pass
- Salary: Not Disclosed
- Incentives: Available
- Industry: Travel and Tourism
- Department: Sales and Business Development
- Role Category: Sales Support and Operations
- Location Eligibility: Not Disclosed
About the Role
The selected candidate will work in an international travel-sales process and assist US customers with economy-class flight options.
The role focuses on understanding passenger requirements, comparing available fares and persuading customers to select suitable travel options. Dedicated ticketing experts will reportedly complete the final ticketing process.
Roles and Responsibilities
- Guide customers through flight options available in the company’s database.
- Contact existing and potential customers regarding economy-airline tickets.
- Understand passengers’ destinations, travel dates, budgets and preferences.
- Explain available reservation and fare options.
- Recommend suitable flight itineraries.
- Persuasively pitch available or higher-value fares.
- Support customers during the flight-selection process.
- Send emails about available company offers.
- Follow up with prospective customers.
- Update the customer database with accurate information.
- Record customer requirements and previous interactions.
- Promote relevant company products and travel services.
- Respond professionally to customer questions, requests and complaints.
- Provide timely and accurate information about available offers.
- Handle customer objections and sales-related concerns.
- Maintain high customer-service standards.
- Use travel meta-search leads from Kayak, Skyscanner and Priceline.
- Coordinate with ticketing experts after securing a sale.
- Work toward assigned sales, conversion and revenue targets.
Important Process Information
The vacancy states that Travel Sales Consultants are responsible for:
- Selling airline tickets through a US travel-sales process
- Understanding customer travel requirements
- Guiding passengers through reservation options
- Pitching higher fares
- Supporting and converting meta-search leads
The final ticketing activity will reportedly be handled by ticketing experts.
Eligibility and Experience
Applicants must meet the following requirements:
- At least one year of OTA experience in US flight sales.
- Previous experience in any US flight-sales process.
- Above-average English communication skills.
- Strong customer-service and sales abilities.
- Good persuasion and objection-handling skills.
- Ability to communicate professionally with international customers.
- Commitment, responsibility and dedication.
- Ability to work independently from home.
- Personal computer or laptop meeting the stated specifications.
This is an experienced-hiring opportunity. Freshers are not eligible according to the listed requirements.
Preferred Qualifications
- Knowledge of Global Distribution Systems is preferred.
- Familiarity with airline reservations and fare structures.
- Experience working with OTA platforms.
- Exposure to US travel customers.
- Experience handling meta-search leads.
- Knowledge of Kayak, Skyscanner or Priceline enquiries.
- Understanding of flight-sales conversion and follow-up processes.
Required Skills
- US flight sales
- Online Travel Agency operations
- International travel sales
- Airline reservations
- Customer service
- Voice sales
- English communication
- Fare pitching
- Lead conversion
- Objection handling
- Email communication
- Customer-database management
- Kayak
- Skyscanner
- Priceline
- GDS knowledge
Mandatory Work From Home Setup
Candidates must have their own computer or laptop with:
- Processor: Intel Core i5
- RAM: Minimum 8 GB
The employer has not disclosed the required operating system, internet speed, power-backup arrangement or headset specifications. Candidates should confirm these requirements before proceeding.
Benefits
The vacancy mentions the following benefits:
- Official employment
- Full-time permanent position
- Work From Home
- Introductory training
- Continuous professional training
- Performance incentives
- Medical benefits
- International-project exposure
- Career-development opportunities
- People-oriented management
Salary and Incentives
The fixed salary has not been disclosed. The vacancy states that the company offers good remuneration and an incentive scheme.
Candidates should confirm:
- Fixed monthly salary
- Approximate in-hand salary
- Sales-incentive structure
- Individual and team targets
- Incentive-payment conditions
- Training-period compensation
- Statutory benefits and deductions
Work Schedule
The working days, shift timings, weekly offs and break schedule have not been disclosed.
Because this is a US flight-sales process, applicants should confirm whether night-shift or rotational-shift availability is required.
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