Non-Voice Customer Support Executive | Chennai / Bangalore / Hyderabad | ₹33K

We are hiring Non-Voice Customer Support Executives for multiple locations, including Chennai, Bangalore, and Hyderabad. Both freshers and experienced candidates can apply, with opportunities involving email and chat-based customer support.

This is a Work From Office role with rotational shifts, and immediate joining is required. Salary is offered up to ₹33,000 take-home, depending on the profile and location.

Job Details

• Role: Non-Voice Customer Support Executive
• Industry: Customer Success, Service & Operations
• Locations: Chennai, Bangalore & Hyderabad
• Work Mode: Work From Office
• Employment Type: Full-time, Permanent
• Experience: Freshers & Experienced candidates
• Salary: Up to ₹33,000 Take-Home
• Shift: Rotational Shifts
• Joining: Immediate Joining Required
• Process: Non-Voice – Email & Chat Support

Roles & Responsibilities

Handle customer inquiries through email and chat support channels while providing accurate and timely resolutions. Manage multiple customer interactions efficiently, understand customer concerns, maintain attention to detail, and provide a positive customer experience. Use email and chat-support software effectively while working independently and collaborating with the team to resolve customer issues.

Eligibility & Qualifications

• Freshers and experienced candidates can apply.
• Graduates and undergraduates can also apply.
• Customer service experience is preferred, particularly in the e-commerce sector.
• Excellent written communication skills.
• Strong attention to detail and problem-solving abilities.
• Customer-centric approach.
• Ability to handle multiple customer inquiries simultaneously.
• Proficiency in email and chat support tools.
• Ability to work independently as well as in a team.
• Willingness to work in rotational shifts.
• Immediate joining required.