Premium Customer Handling – UK Airways Process | Noida | Up to ₹54K CTC

A mega walk-in drive is being conducted in Noida for an International Voice Process – Premium Customer Handling opportunity associated with a UK Airways process. Candidates with at least 1 year of Customer Service experience, excellent English communication and flexibility for rotational/night shifts can apply.

Job Highlights

• Process: UK Airways
• Role: Premium Customer Handling
• Process Type: International Voice Process
• Location: Noida
• Experience: Minimum 1 Year Customer Service Experience
• Qualification: 10+2 / Graduate
• Work Mode: Work From Office
• Salary: Up to ₹54,000 CTC
• In-Hand Salary: Up to ₹49,000
• Shift: Rotational / Night Shifts
• Cab Facility: Both-Side Cab
• Incentives: Available
• Night Shift & Attendance Allowance: Up to ₹8,800
• Travel Benefits: International Travel Benefits
• Medical Allowance: Available
• Interview Mode: Walk-In Interviews Only
• Company / Direct Employer: Not Disclosed

Roles & Responsibilities

• Handle customers for the assigned premium international voice process.
• Provide professional customer support through voice interactions.
• Understand customer requirements and provide appropriate assistance.
• Deliver a premium customer-handling experience during interactions.
• Communicate clearly and professionally in English.
• Address customer queries and concerns according to process requirements.
• Maintain professional communication while handling different customer situations.
• Follow applicable customer-service and process guidelines.
• Escalate customer concerns according to the defined process when required.
• Work according to assigned rotational and night-shift schedules.
• Maintain expected customer-service and communication standards.
• Support a positive customer experience throughout each interaction.

Qualifications & Eligibility

• 10+2 or Graduate candidates are eligible.
• Minimum 1 year of Customer Service experience is mandatory.
• Excellent English communication skills are required.
• Customer Service or International BPO experience is preferred.
• Travel-industry experience is preferred.
• Candidates should be flexible with rotational shifts.
• Candidates must be comfortable working night shifts.
• Applicants should be comfortable working from the Noida office.
• Strong communication and premium customer-handling skills are preferred.
• Candidates should be available to attend a walk-in interview.

Preferred Candidate Profiles

• Ex-Cabin Crew
• Hospitality Professionals
• Hotel Industry Professionals
• Customer Service Professionals
• International BPO Professionals
• Travel Industry Professionals
• Candidates with premium customer-handling experience
• Candidates with strong English communication skills

Required Skills

• International Voice Process
• Customer Service
• Premium Customer Handling
• English Communication
• Verbal Communication
• Active Listening
• Customer Interaction
• Query Handling
• Problem Solving
• Professional Communication
• Customer Experience
• Rotational Shift Flexibility

Compensation & Benefits

• CTC: Up to ₹54,000
• In-Hand Salary: Up to ₹49,000
• Night Shift & Attendance Allowance: Up to ₹8,800
• Incentives: Available
• Cab Facility: Both-Side Cab
• International Travel Benefits: Available
• Medical Allowance: Available
• Work Location: Noida