Hiring is open for an International Chat Process – Non-Voice role in Gurugram, supporting international customers from the UK, US and Australia. Freshers and candidates with up to 5 years of experience can apply for this customer-support opportunity.
Job Highlights
- Role: International Chat Process – Non-Voice
- Location: Gurugram
- Experience: Freshers to 5 Years
- Qualification: Graduates & Undergraduates Eligible
- Process: International Chat / Non-Voice
- Working Days: 5 Days a Week
- Shift: Rotational Shifts
- Salary: Upto ₹35,000 Per Month In-Hand
- Incentives: Performance-Based Incentives
- Transport Facility: Available
- Domain: International Customer Support
- Client Markets: UK, US & Australia
Roles & Responsibilities
- Handle customer queries from international clients through chat.
- Understand customer concerns and provide appropriate resolutions.
- Provide prompt and accurate responses to customer queries.
- Maintain high-quality written communication during customer interactions.
- Ensure customer queries are handled according to service requirements.
- Focus on maintaining customer satisfaction.
- Maintain required service-quality standards throughout customer interactions.
Qualifications & Eligibility
- Graduates are eligible to apply.
- Undergraduates are also eligible to apply.
- Freshers can apply for this opportunity.
- Candidates with up to 5 years of experience are eligible.
- Excellent written English communication skills are required.
- Excellent verbal English communication skills are required.
- Candidates must be comfortable working rotational shifts.
- Applicants should be comfortable supporting international customers.
Required Skills
- International Chat Support
- Non-Voice Customer Support
- Written English Communication
- Verbal English Communication
- Customer Query Handling
- Customer Service
- Problem Resolution
- Customer Satisfaction
- Service Quality
- International Customer Communication
Compensation & Benefits
- In-Hand Salary: Upto ₹35,000 Per Month
- Incentives: Performance-Based
- Transport Facility: Available
- PF Benefits: Available
- Working Days: 5 Days a Week
- International Exposure: UK, US & Australian Clients
- Career Growth Opportunities: Available
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