Technical Support – Non-Voice ( International MNC )| Hyderabad | Up to ₹2.75 LPA for freshers

Hiring is open for Technical Support – Non-Voice positions in Hyderabad with 100 vacancies available. This is a fresher opportunity for candidates with excellent English communication skills who are comfortable working rotational shifts.

Job Highlights

• Role: Technical Support – Non-Voice
• Location: Hyderabad
• Experience: Fresher
• Work Mode: Work From Office
• Shift: Rotational Shifts
• Salary: Up to ₹2.75 LPA
• Process: Non-Voice / Technical Support
• Domain: Customer Support / Technical Support

Roles & Responsibilities

• Handle customers through the assigned non-voice Technical Support process.
• Assist customers with product and technical-support requirements.
• Understand customer concerns and provide appropriate support through non-voice channels.
• Communicate clearly with customers through chat-based interactions.
• Support customers while maintaining professional written communication.
• Follow the requirements of the assigned technical-support process.
• Maintain effective communication while handling customer queries.

Qualifications & Eligibility

• This opening is specifically for freshers.
• Prior work experience is not required.
• Candidates must have excellent English communication skills.
• Applicants should be fluent and confident in English.
• Candidates should be comfortable working in a non-voice support environment.
• Applicants should be comfortable working rotational shifts.
• Specific educational qualification has not been mentioned in the provided hiring information.
• Candidates should be available to work from Hyderabad.

Required Skills

• Technical Support
• Product Support
• Non-Voice Support
• Chat Support
• Customer Support
• Excellent English Communication
• Fluent English
• Written Communication
• Customer Query Handling
• Semi-Technical Support
• BPO
• Problem Solving

Compensation & Benefits

• Salary: Up to ₹2.75 LPA
• Shift: Rotational
• Experience Level: Fresher