Banking Customer Support (Sutherland) | Hyderabad | Salary Based on Profile

Sutherland is hiring professionals to support banking and financial-services customers in Hyderabad. The role covers account enquiries, service requests, transaction processing and customer onboarding.

Job Highlights

• Company: Sutherland
• Role: Banking and Financial Services Support
• Location: Hyderabad
• Work Mode: Work From Office
• Employment Type: Full-Time
• Domain: Banking and Financial Services
• Salary: Based on Profile

Roles & Responsibilities

• Handle banking-related customer enquiries.
• Process transactions and service requests.
• Support account opening, maintenance and closure.
• Maintain customer-interaction records.
• Resolve complaints professionally.
• Coordinate with internal departments.
• Support new-customer onboarding.
• Protect confidential financial information.
• Monitor account activity.
• Flag unusual transactions or concerns.
• Follow banking regulations and procedures.

Qualifications & Eligibility

• Knowledge of banking products and services.
• Relevant customer-facing experience is preferred.
• Strong data-entry accuracy.
• Ability to manage confidential information.
• Familiarity with Microsoft Office and banking systems.

Required Skills

• Banking customer service
• Transaction processing
• Account servicing
• Data entry
• Compliance awareness
• Problem-solving